Tugas : Bahasa Inggris Bisnis “COMPLAIN LETTER”

PT. BILLIONAIRE

Jalan Pulau Seribu No. 123

Jakarta Utara

Telp. (021) 7887880

_________________________________________________________________________________________

31th January 2011

 

Mr. Bruno Mars

Marketing Manager

PT. GRENADE

15 street New York

USA

 

Subject : Our Order No. 23FA

 

Dear sir,

 

We are sorry to report than ten of the sixty-seven copies dictionary we ordered from you on 5 January 2011 we received yesterday afternoon, were badly damaged.

 

As the package containing the dictionaries appeared to be in perfect condition. I received and signed for it without any questions. I unpackaged the dictionaries myself with great care and can only assume that the damage must be due to careless handling at some stage prior to packing.

 

I shall be glad if you will replace all the damaged dictionaries. I have put all the damaged dictionaries aside and in case you need them to support this claim. I’ll send them back to you.

 

Your sincerely,

 

 

Kelly Clarkson

Purchase Department

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